FAQs

How soon will my order ship and arrive?
We work efficiently—depending on the selection, your items might be shipped on the same day or within 1-2 business days. Custom orders will ship out in 4-6 weeks. In most cases, you can expect delivery within 4-7 days. Should there be any delay beyond this period, it will be clearly noted on the product page. We’re committed to swift processing and dependable shipping paired with attentive customer care.

What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, as well as Apple Pay and Google Pay.

What is your return policy?
We offer a 30-Day Money Back Guarantee on non-custom items. For further details, please review our comprehensive 30-Day Return Policy available at the bottom of our website.

How can I cancel my order?
If you wish to cancel your order, please contact us at support@cornerstoneliving.com immediately—cancellations are accepted before the order has been dispatched for a full refund. Once the order has shipped, it will be subject to our 30-Day Return Policy.

What should I do if my item arrives damaged?
Please inspect the package upon delivery. If you notice any damage to the box or its contents, make a note on the delivery receipt. If you cannot check immediately but suspect damage, indicate “suspect damage” on the receipt. Then, email photos of the damage to support@cornerstoneliving.com so we can arrange for a replacement or appropriate compensation.

How do I place an order?
Placing an order is simple. Just click “Add To Cart” on the product you prefer and proceed to checkout by entering your shipping and billing details. If you prefer, you can also order by phone using the provided contact number. You will receive an immediate confirmation once your order is processed.

How will I know when my order has shipped?
After placing your order, you’ll receive an email confirmation with all the details. We process orders promptly, and once your package leaves our warehouse, you’ll be sent a shipping notification that includes a tracking number. If any item becomes unavailable, you’ll be notified within one business day via email or phone.

Will I receive an order confirmation via email?
Yes, an order confirmation is sent to the email address you provide. We recommend saving or printing this confirmation for your records. Please double-check your email address to ensure you receive it.

Do you charge sales tax?
Since our operations are based in Delaware, we only collect sales tax on orders delivered within Delaware. This policy can offer considerable savings for customers outside of Delaware.

Can I modify my order after placing it?
Yes, you can request changes by emailing us at support@thecornerstonelifestyle.com. Any necessary adjustments in pricing will either be credited to your account or invoiced separately. Please note that changes can only be made before the order has been shipped. For any immediate inquiries regarding your order status, feel free to reach out via email or phone.