Refunds & Returns Policy

At The Cornerstone Lifestyle, we want you to shop with complete confidence. Our refund and return process is designed to be straightforward and hassle-free:

Return Policy

Return Window

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility

To be eligible for a return, your item must be:

  • In its original condition

  • In the original packaging

A receipt or proof of purchase is also required.

How to Start a Return

To begin a return, please contact us at support@thecornerstonelifestyle.com.
If your return is accepted, we’ll provide detailed instructions on how and where to send your package.

Note: Returns sent without prior authorization will not be accepted.

Return Shipping Costs

  • For damaged, defective, or incorrect items, we cover the return shipping costs.

  • For all other reasons (including changes of mind), customers are responsible for return shipping.

Restocking Fee

A 25% restocking fee applies to all non-defective returns.

Return Method & Labels

  • All returns must be shipped by mail.

  • For approved defective or damaged items, we will email you a prepaid return label. You can download, print, and attach it to your return package.

Refunds

Once we receive and inspect your return, we’ll notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original method of payment within 3–5 business days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account.

  2. Contact your credit card company.

  3. Contact your bank.

Processing times can vary.
If you’ve followed these steps and still haven’t received your refund, please email us at support@thecornerstonelifestyle.com.

Damaged or Incorrect Items

Please inspect your order upon receipt.
If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue.

Exchanges

We only replace items if they are defective or damaged.
To exchange an item for the same one, please email us at support@thecornertonelifestyle.com.com.

Changing Your Shipping Address

To change your shipping address, contact us within 24 hours of placing your order.

A restocking fee may apply in certain situations. If you have any additional questions regarding returns or refunds, feel free to contact our friendly Customer Support team at support@thecornerstonelifestyle.com.